Buy & send Rakhi for your brother this Raksha Bandhan.
Buy from huge collection of rakhis.

Frequently Asked Questions

Return Policy

If the order remains undelivered or is delivered late, will I be compensated?
Incase of damaged goods, will I be compensated?
Incase I receive a different product from the one I ordered?
 

Order Question

Can I cancel an order after making payment?
Can I check my order status?
How many days do you take to deliver the order?
 

Billing Questions

Will my Credit Card number/key remain secure throughout the transaction process and after that?
What are my payment options?
 

Shipping Policy

How is the order shipped?
Can I place orders for shipment in countries other than India,USA,UK and Canada?
Are there any shipping charges?
Can I send Rakhis from any part of the globe?
 

Company Info

What makes your website stand apart from others providing such service?
What is your website, BuyRakhiOnline, about?
And how do you do that?
 

Rakshabandhan and BuyRakhiOnline

When is Rakshabandhan or Rakhi celebrated?
Is Rakshabandhan the only name for the Rakhi festival?
 

Return Policy

Q. If the order remains undelivered or is delivered late, will I be compensated?
A. * You will not be compensated on additional costs incurred by you incase of a delivery failure or an untimely delivery due to an act of God or other reasons beyond our control.
* We will also not be liable to any payment exceeding the order amount incase of a failed or an untimely delivery.
* Also, if you are found responsible for the failed or untimely delivery, we will claim the costs incurred by us on re-delivering the order from you.
Return to top  
Q. Incase of damaged goods, will I be compensated?
A. We will entertain complaints only within 15 days from the order date. E-mail your complaints to us at support@buyrakhionline.com and we will revert immediately.
Return to top  
Q. Incase I receive a different product from the one I ordered?
A. Before delivery, your ordered product's standard, quality, design, composition and style are checked and validated in order to ensure that you don't receive a product other than the one you ordered. But if the delivered product's specifications do not match the specifications of the product you ordered, please e-mail us at support@buyrakhionline.com. We will most certainly entertain complaints if any, but only within 15 days from the order date.
Return to top  
 

Order Question

Q. Can I cancel an order after making payment?
A. Requests for canceling any order after making payment shall not be entertained.
Return to top  
Q. Can I check my order status?
A. Most certainly. All you need to do is email us at support@buyrakhionline.com.
Return to top  
Q. How many days do you take to deliver the order?
A. We will deliver your order in 4 - 6 days on a priority basis.
Return to top  
 

Billing Questions

Q. Will my Credit Card number/key remain secure throughout the transaction process and after that?
A. Definitely. We respect our customer's privacy and use a highly secured payment gateway that helps us protect sensitive details of your Credit card.
Return to top  
Q. What are my payment options?
A. You can pay using Visa, MasterCard, AMERICAN EXPRESS or Discover Credit cards. Payment through PayPal account is also an option given.
Return to top  
 

Shipping Policy

Q. How is the order shipped?
A. Your order will be shipped through acclaimed courier channels like Blue Dart, First Flight, AFL, DTDC, DHL etc. The selection of the courier service though will also depend on the delivery location.
Return to top  
Q. Can I place orders for shipment in countries other than India,USA,UK and Canada?
A. No. Through us, you can send Rakhis from any part of the globe, but just to India.
Return to top  
Q. Are there any shipping charges?
A. No, it is absolutely free! We provide FREE shipping on all Rakhi products set for India. There are no additional shipping charges on any orders you place.
Return to top  
Q. Can I send Rakhis from any part of the globe?
A. Yes! You can send Rakhis from anywhere in the world to India.
BuyRakhiOnline Vendor Merchant Partners will take "Full Responsibility" of your Order, if the Order has been shipped to any of the major cities, where they have used "Private Courier Companies" (eg. Blue Dart, First Flight, DTDC, DHL etc.) to ship your order.
We request Users to make sure before placing their order for Interior Locations / Country Side / Rural Area Addresses are serviced properly by Indian Postal Service and if not, then we insist that they should not place their orders for such locations to avoid dissatisfaction.
Once dispatching the order, If order / product will return to us / vendor because of incomplete address / wrong address then we are not responsible in such cases and we will not provide any refunds.
Return to top  
 

Company Info

Q. What makes your website stand apart from others providing such service?
A. Something that differentiates us from others is our quality, quantity, range in products,Timely Delivery plus the umpteen numbers of options we give to our customers in order to give them a real time shopping experience.
Return to top  
Q. What is your website, BuyRakhiOnline, about?
A. BuyRakhiOnline is an online shopping portal that gives Indians settled abroad an opportunity to join the Rakshabandhan celebrations in India.
Return to top  
Q. And how do you do that?
A. Our online shop makes Rakshabandhan shopping possible for all those Indians unable to send Rakhis and Rakhi gifts to their families in India on account of border limitations and unavailability of Rakhi and related products there. Through us, they can buy and send Rakhis, Rakhi gifts, Rakhi sweets, Rakhi hampers and much more to India from any part of the globe.
Return to top  
 

Rakshabandhan and BuyRakhiOnline

Q. When is Rakshabandhan or Rakhi celebrated?
A. Rakshabandhan is generally celebrated in the month of August every year. It falls in the month of Shravan on a full moon day according to the Hindu calendar.
Rakhi 2018 is on 26th August 2018
Return to top  
Q. Is Rakshabandhan the only name for the Rakhi festival?
A. No. Rakshabandhan, as it is normally called, is identified with different names in different parts of India.
* In southern India, it is known by Avani Avittam or Upakarmam
* In India's western belt and Karnataka, it is also called Nariyal Purnima
* In India's central region, it is identified as Shravani or Kajari Purnima
* In Gujarat, a state in India's western region, it is also celebrated as Pavitropana
* In the northern and north - western regions of India, it is called Rakhi Purnima
Return to top